Investigating the Factors of Preoperative Waiting Time and its Relationship with the Levels of Patient's Satisfaction

Volume 7 Issue 4 November - January 2018

Research Paper

Investigating the Factors of Preoperative Waiting Time and its Relationship with the Levels of Patient's Satisfaction

Sasmita Das*, Sanchari Panigrahi**, Mary Preetybanra***, Nibedita Rout****, Dinesh Kumar Pattanayak*****

* Professor, Department of Medical Surgical Nursing, SUM Nursing College "Siksha 'O' Anusandhan University", Bhubaneswar, Odisha, India.

**-***** Master of Science in Nursing (Medical Surgical Nursing speciality) SUM Nursing College "Siksha 'O' Anusandhan University", Bhubaneswar, Odisha, India.

Das, S., Panigrahi, S., Preetybanra, M., Rout,N., and Pattanayak,D.K. (2018). Investigating the Factors of Preoperative Waiting Time and its Relationship with the Levels of Patient's Satisfaction. i-manager’s Journal on Nursing, 7(4), 50-55. https://doi.org/10.26634/jnur.7.4.13902

Abstract

This paper assesses the factors of preoperative waiting time and its relationship with level of patient's satisfaction in surgical unit of selected hospital. Descriptive design and survey research approach were adopted for this study. 40 patients were consecutively selected for this study. The study population was patients who were admitted into the general surgical ward of the hospital. Self structure patient satisfaction with preoperative care questionnaire was used to assess factors responsible for preoperative waiting time and its relation to level of patient's satisfaction. The data was analyzed by using SPSS version 20.0 (Statistical Package for the Social Sciences). In general satisfaction of patients with factors of preoperative waiting time in surgery unit is above average. The study shows that there was significant difference between levels of patient's satisfaction with preoperative waiting time with regard to the factors of the patient. Satisfaction of patient with factors of preoperative waiting time in general surgical, orthopedic ward, and gynecological ward and urology ward is above average. Studies using more sample size may be useful to validate findings.